How loved ones can help to ensure that patients remain safe
When it comes to healthcare, doctors are the experts. But when it comes to patients, there are no better experts than patients themselves and their families. Therefore, it stands to reason that doctors and hospitals could improve care by seeking input and feedback from those they treat. As some hospitals attempt to reduce errors, prevent incidents of medical malpractice and generally improve care, patient/family engagement is one of the strategies being tested. And the engagement is not simply limited to seeking feedback about the colors of the hospital’s walls or the quality of food served in the cafeteria. […]